Vending Machine Repairs and Maintenance You Can Count On
A machine that isn't working is worse than no machine at all. Crown Vending provides responsive maintenance and technical support designed to minimise disruption at your site.
Preventative first, responsive when needed
Most vending faults are avoidable. Scheduled inspections, refrigeration checks and payment system testing catch problems before your staff or customers do.
When something does go wrong, we work to diagnose the fault quickly and get the machine back into service. Response times and service frequency depend on your location and the service arrangement in place.
Report a machine fault
Call us during business hours with your site name, machine location and a short description of the fault. Outside business hours, email us and we will respond on the next business day.
Maintenance services
- Preventative maintenance
- Machine inspections
- Fault diagnosis
- Payment system support
- Card reader troubleshooting
- Refrigeration checks
- Display and keypad repairs
- Product delivery mechanism repairs
- Emergency service support
- Replacement parts
- Machine upgrades
- Cleaning and presentation checks
A clear, low-disruption service process
- 1
Report
Call or email with the site, machine and fault description.
- 2
Triage
We confirm the likely cause and whether parts are required.
- 3
Attend
A technician attends on an agreed timeframe for your location.
- 4
Confirm
We test the machine, restock if needed and confirm it's back in service.
Servicing frequency, response times and included parts are subject to the service agreement in place for your site.
Need a machine looked at?
Whether Crown Vending supplied the machine or not, get in touch and we will let you know what support we can offer for your site.